Teleperformance opens their first physical office in Trinidad

Teleperformance opens their first physical office in Trinidad

From Right - Senator the Honourable Paula Gopee-Scoon, Minister of Trade and Industry, TP CEO Middle Americas Region, Andres Bernal and President InvesTT, Sekou Alleyne

17th January, 2024: InvesTT is pleased to announce the establishment of Teleperformance (TP) Trinidad and Tobago’s first physical operating space at 12-16, London Street, Port of Spain. The new facility was established by the Business Process Outsourcing (BPO) provider to serve its regional and international clients within the Telecommunications and Fintech industries.

In 2022 Teleperformance launched its 84th global location in Trinidad and Tobago with a remote work model and currently provides 250 jobs on the local market, with the aim to reach 300 by end of January 2024. Attending the ribbon cutting ceremony for the new facility were Senator the Honourable Paula Gopee-Scoon, Minister of Trade and Industry and President, InvesTT, Sekou Alleyne. Also present was the Chief Executive Officer of one of TP’s newest clients, a US-based Fintech company, who was impressed by the facility and the talent pool in Trinidad.

In her brief remarks the Honourable Minister expressed her ministry’s support to the operation and thanked InvesTT for their contribution in encouraging TP to select Trinidad and Tobago for their business. 

Sekou Alleyne noted “I am excited for the opportunity to work with TP. We are happy for the opportunity to prove that we have what it takes in Trinidad and Tobago’s services sector to make this investment a success.  We have the infrastructure, time zone and cultural affinity. But the labour pool is the most important asset. We are pleased that all the data we shared about our human capital with TP have been proven true by their employees in Trinidad. It is a sector that is growing in leaps and bounds and we look forward to its continued expansion.”

TP Country Manager – Guyana/ Trinidad & Tobago/ Nicaragua, Moises Saavedra addresses the inaugural batch of on-site agents, charting a course for success in Teleperformance Trinidad and Tobago

TP CEO Middle Americas Region, Andres Bernal recalled the steps that brought the company to Trinidad in 2022 including initial conversations with InvesTT and government officials. He stated, “I had no doubt that this would be a success.” TP Country Manager – Guyana/ Trinidad & Tobago/ Nicaragua, Moises Saavedra, echoed his sentiments - “We believe Trinidad is the place to be and to grow because of its talented and hard working people.” Both leaders emphasized the need for strength and skill in human capital which they found was abundant in Trinidad and Tobago.

About Teleperformance:

Teleperformance, a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. They employ approximately 500,000 people across over 170 markets.