Business Process Outsourcing

Business Process Outsourcing

Investment opportunities exist in Trinidad and Tobago  for BPO Companies with a large English Voice Service focus seeking to provide high quality customer interaction, online chat  and tech-support services to clients from a nearshore location.

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Available real estate options for call centres in Trinidad and Tobago.

Chaguanas - #1 Mulchan Seuchan Road

This is a 4-storey office building with main road frontage and highway exposure situated on the outskirts of Chaguanas. The property has an open plan office space, some private offices, central air conditioning, elevator access, ceramic flooring, suspended ceilings and on-site parking for approximately 50 vehicles. The building can be rented entirely or per floor.

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Case Study

iQor:

In 2015, iQor needed to facilitate the expansion requirements of one of their existing clients (a well-known telecoms brand) by adding a new contact centre to their existing global fleet. Their strategy was to do this from a suitable near shore location.

On September 8th 2015, iQor opened its first contact centre in the Caribbean in T&T.

Operating Facts:

Country of Origin - USA

# of years operating - 5

Growth - Started with 60 seats at Tamana InTech Park (East Trinidad).

Expanded to another location in Barataria in 2017 (North Trinidad)

Iqor now has 1,240 seats in 2 locations in Trinidad (as at January 2021).

Find out more iQor's success in Trinidad and Tobago here.

Investment Advantages

  • Ready access to an available labour pool

  • Easy access to robust ICT infrastructure

  • Nearshore location

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Investments

TEL: +1 868 225 4688FAX: +1 868 225 5820