On December 6th 2017, InvesTT participated at the Outsource to the Caribbean Conference 2017 (OCC 2017) in Montego Bay, Jamaica - the first of its kind in the Caribbean for industry players in the Business Process Outsourcing (BPO) sector. The Conference, hosted by the Caribbean Association of Investment Promotion Agencies (CAIPA), brought together industry leaders from Caribbean public and private sectors as well as global investors seeking outsourcing services opportunities in the Caribbean. Also participating in the event was the Trinidad and Tobago International Financial Centre and the Direc One call centre which is based in Trinidad.
“This inaugural event was a useful one which allowed us to share information with site selectors and potential investors who knew little of Trinidad & Tobago’s offerings as a BPO destination. We left with solid leads which we anticipate will result in actual country visits in the medium term.”
The BPO industry in Trinidad and Tobago consists of a healthy mix of global service providers and domestic players. In 2017, the country jumped two places in the Global Services Location Index and is now ranked at 40 out of 55 countries for providing BPO services, ahead of legacy players such as Jamaica and Canada.
Available real estate for the establishment of BPO operations in Trinidad and Tobago include:
For more information on the BPO industry in Trinidad and Tobago, please contact us now.